"There’s a 'new normal' now
where people are saving more, consuming less, and being more frugal and
thoughtful in their purchases."
Mark
Duke, Wal-Mart President and CEO
It may seem a bit unusual for a CAD company to quote the CEO
of Wal-Mart, but these are unusual times and Alibre is no ordinary CAD company.
Our $99 offer caught the competition flatfooted and woke up
a sleepy CAD industry dozing at the end of a long hot summer.
Customer and
industry response has been incredible and the buzz has been extraordinary. All of the major CAD bloggers and several major CAD publications have picked up the
story. It has been very interesting to see the CAD blogging community emerge
and take on the dual roles of real-time news reporting and independent
analysis.
Their headlines pretty much say it all:
Alibre's Ridiculous Offer - Scott Wertel's Harangue
Everything
in the Entire World Marked Down to $99… Including Alibre Design –
SolidSmack, Josh Mings
Alibre
$99 Pricing Sends Shockwave – CAD Insider, Roopinder Tara
$99
for parametric 3D history-based CAD? Now that’s negotiating! – Dezignstuff,
Matt Lombard
$99 Alibre Design Standard Opens the Era of Retail MCAD - Maybe - CADCAMNet, Randall Newton
Alibre
Slashes Price by 90% - Desktop Engineering, Kenneth Wong
$99:
Alibre Drives Down the Cost of MCAD (Temporarily) – WorldCAD Access, Ralph
Grabowski
Alibre
Design Standard for $99 – Deelip.com, Deelip Menezes
Alibre Makes $99 CAD Offer –
Design News, Beth Stackpole
Alibre
CEO, J. Paul Grayson, Discusses the New Pricing Structure – Novedge, Franco Folini
Alibre
Cuts 3D CAD Price to $99 – Cadalyst Calls on Vendors to Clarify Overall
Software Costs – Cadalyst, Nancy Spurling Johnson
Customers are expressing their appreciation by email, phone
and with the ultimate compliment, a credit card purchase. As I write, we are
scrambling to meet demand and the “Cha-ching” of $99 sales is echoing from our
web store into my email inbox.
Many great companies and innovative designers bought in the
last week. In many cases, they bought multiple seats or upgraded to Alibre
Design Professional or Expert, and bought maintenance, training and other
add-ons.
Most opinions are positive, but there is a
smattering of negative reaction. The negatives comments seem to fall in three
categories:
- They
are desperate; this is the last act before they go out of business.
- They
announced this without forethought, and their reseller partners are against it,
because they can’t make money on it either.
- This
is nothing new, low-ball price offers have been tried and failed in the CAD
industry before.
We anticipated that people would say that we were desperate.
But seriously, we honed our
business model to be profitable giving away free software. How hard can it be
for us to make money by charging for it? We are profitable; cash flow positive,
debt-free and have been self-funded since 2001.
We started discussing the $99 offer concept about 90 days
ago. We held internal discussions, including vigorous debate. Part of that
debate included surveying our VAR’s; we have over 100, most of them outside of
the United States. We have greater participation from our VAR’s for the $99
offer, than any special offer we ever made.
We are near, or at the bottom of the “Greatest Recession”
since The Great Depression, which means that Alibre’s $99 offer comes at the
time when it is most needed and the time that it is most appreciated. Customers
and companies have become frugal, for the first time they pushing back against
the exorbitant prices they have been paying for 3D CAD. 10’s of thousands of
customers have delayed new seat purchases or let their maintenance contracts
lapse. This may be the best time in the history of CAD software to make such an
offer.
No one, least of all the big CAD companies, are publically
defending their pricing or refuting Alibre’s ability to get the job done. I bet
they are just keeping their mouth’s shut and hoping it goes away.
It would be interesting to be a fly on the wall at
SolidWorks, Autodesk, or PTC’s headquarters. What are they thinking? What about
the VAR’s? They must really hate this. I wonder how many have had deals killed
when their prospects buy Alibre Design, saving them $3-5K PER SEAT in the
process. At a minimum you can bet their prospects are demanding and receiving
BIG discounts if they decide to stick with the incumbent.
There was a quote attributed to Bill Gates during the
Desktop PC Software wars between Microsoft, Lotus, Wordperfect, and Borland. He
was reported to say, “I count every application software dollar that we sell as
being worth two dollars, the dollar that Microsoft gets and the dollar that
Lotus doesn’t.” Using this math every $99 dollar sale we make is worth $5099
dollars, the $99 we get and the $5000 that the customer gets to keep.
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